Terms & Conditions

You’re about to join the Living Circle Community and play a part in the rebuilding of the Fraser Coast local food system. We welcome the entire community on this journey.

When things here don’t work quite as you had hoped, please get in touch with us at fcsupplies@livingcircle.community . We are looking for ways to improve and want your feedback and ideas.

Purchases and Pickups

We will always endeavour to be at your nominated pickup location by 9.00am however do not guarantee that we will be there at this time. We are not liable if we for any reason arrive late due to traffic, weather, etc. We reserve the right to accept or refuse orders for any reason.

Drop Sites

Boxes must be picked up on the designated delivery day within the specified pickup time.  Customers that miss the specified pickup time are not eligible for credits. Our hosts donate leftover boxes to service organizations and families in need to ensure that no food is wasted.

Credit Card Payments

Payments are processed through the secure Stripe Payment system. Any debit or credit card details stored for recurring payments are done so on the Stripe system. No credit card information is stored by us.


Cancellation Policy

Due to the small-scale nature of the growers of our products, we need to order in advance, and are unable to guarantee acceptance of order cancellations once we’ve placed orders with our suppliers. We may charge a small admin fee as well as recovery of costs relating to products and produce that has been prepared specifically for your order.


If you are unhappy with any of our products we will attempt to resolve this with you to your satisfaction. If the issue cannot be resolved we will happily refund the payment.

If you are signed up to a drop site, you agree to pick up your box on your designated delivery day within the specified pickup times. It is completely at the host’s discretion as to whether they can accommodate late pickups. Customers that miss the pick-up time are not eligible for refunds.

If you signed up using a promotional code, there may be a minimum term associated with your subscription. We can still refund the remainder of your balance but you’ll forfeit the promotional credit.


We try to guarantee the accuracy of all information in this website however this website is provided on an “as is” and “as available” basis without any endorsement or representation made and we make no warranties of any kind in relation to the LivingCircle.Community website. We make no warranty that the LivingCircle.Community site will operate on your computer free from errors with no loss of information when transmitting data through the LivingCircle.Community website or server. All information on this site can be changed at any time without notification. LivingCircle.Community offers no warranty that the use of this site will not result in the “infection” of computers with Internet based contamination such as, but not restricted to viruses or “Trojan Worms”.

LivingCircle.Community reserves the right at anytime, without notice to modify, suspend or terminate operation of this site, block users from accessing the site or to interrupt the operation of the site.

Limitation of Liability

Except where prohibited by law LivingCircle.Community will not be liable for any indirect, consequential, exemplary, incidental or punitive damages.

Personal and Password Details

You are entirely responsible for maintaining the confidentiality of your personal details at all times, including credit card and any personal account details. You agree to notify LivingCircle.Community immediately of any discretion or unauthorised use of your personal details.

You assume total responsibility for the use of this site.